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Salesforce is a leading CRM (Customer Relationship Management) software which is served form cloud. It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals. It is designed to manage the organization’s data focused on customer and sales details. It also offers features to customize its inbuilt data structures and GUI to suit the specific needs of a business. More recently, it has started offering the IOT (internet of things) connectivity to the CRM platform.
Build page layouts to control which fields users can view and edit when entering data for the custom object record.
Create reports and dashboards to analyze custom object data.
Create a custom tab for the custom object, to display the object’s data.
Track tasks and events for custom object records.
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